Please fill out our contact form or email sales@chillaxvapetech.com.

Please contact us, and we will reply you ASAP.sales@chillaxvapetech.com.

For personal or retail use, feel free to reach out to our official distributors in your country/region. If you need assistance in locating local distributors, please Contact Us with your detailed address and information, and we'll be happy to help.

Sure! Please go page ‘ Support — Promotional Materials’ to fill the form, and we will offer a wide variety of marketing materials to support you.

Chillax provides a quality warranty period of 14 days from the date of purchase (Warranty Period) to all of our authorized distributors and wholesalers who sell our authentic products. Our warranty policy applies only to those customers who purchase directly from Chillax(distributors and wholesalers). If you have purchased the product from an unauthorized dealer, all support and warranty issues should be directed to that dealer.

We apologize for any inconvenience! If you discover a faulty device, simply click on "Warranty Claim" to contact us. Once we receive your request, a support agent will respond to you within 48 business hours. We'll be glad to assist you.

To be the first to know about our newest products, simply subscribe to our newsletter. Head over to the Chillax website, scroll to the bottom of the page, and find the 'Subscribe' button. Next to it, you'll see a space to enter your email address. Simply input your email and click subscribe. You’ll then be set to receive early notifications about new product launches and exciting activities.

Absolutely! Our dedicated customer support team is always here to answer your questions or inquiries. If you encounter any problems, you can send an email to support@chillaxvapetech.com and we will be happy to help you promptly.